Our Policies Knowing these simple guidelines ensures that communication between student and school is optimized, so please read carefully. If you still have questions, do not hesitate in calling us. 1. Lessons will be given on a weekly basis, and will be based upon the 4 1/2 week month. Therefore , most of the time, you will receive 4 lessons per month, with the possibility of 5 on the occasional month. Example: If your lessons are booked for Monday and there are 4 Mondays in a given month, you receive 4 lessons. If there are 5 Mondays, you receive 5, etc. 2. Tuition is paid on a monthly basis, in advance of the month's lessons. Payment can be mailed to the Institute in advance of your month's first lesson, or given to your instructor on the day of your month‘s first lesson. Payment can be made by cash, check or money order, payable to "Cash", or "The Dee Ri Institute.". A late fee of $15.00 will be added to your tuition for any payment in delinquency exceeding 28 days. 3. Missed Lesson Policy. When signing up for lessons at the Institute, you are agreeing to make you study here a priority and attend all lessons. A block of time in your teacher’s schedule is reserved for you, not to be encroached upon by any other attendees. If you need/want to skip a lesson, the time for that lesson is lost to both you and the Institute. Therefore, no tuition for that lesson can be refunded. Only in the case that the Institute cancels your lesson will refunds be made, as, again, the time for your lesson is lost by all. 4. Make- up Lessons. As an effective compromise in enforcing our Missed Lesson Policy, the student's only option is to make up the missed lesson. At times, there are voids in your teacher's schedule. You may arrange to redeem your missed lesson time at the convenience of your instructor, and only if such a void in his/her schedule exists.. You do so at no additional fee. Please arrange these makeup session well in advance, as they are a generous offer available by our staff who sacrifice their time for this service at no additional compensation. You have a period of 2 months to redeem any one missed lesson. Your missed lesson time will be documented for you within this time period. After this time period, your missed lesson time is forfeited. *Due to the high demand on our instructors’ time, home students may be required to attend make- up lessons in- studio.* 5. Holidays. The Institute is closed on a number of dates due to their holiday status. The days are as follows: Christmas Eve and Day, New Year's Eve and Day, Thanksgiving, Memorial Day, Mother's Day, Father's Day, The Fourth of July, Easter, and Labor Day. If your lesson falls on one of these days, you are eligible to make up the lesson time and your teacher's schedule under the parameters of out Make-Up Lesson Policy. Any other religious Holiday will be eligible for exemption provided the Institute is given two days advance notice. 6. Bad Weather Closing. Not all schools close under the same weather conditions. Therefore, if there is doubt in your mind as to whether there will be lessons on a day that we get significant snow or other bad weather conditions, call the Institute. If there is no one in the office, the message on the answering machine will be changed to reflect our open/closed status. 7. Security Through Supervision. Once dropped off by a parent of guardian, any student who is under the age of 18 must remain in the Institute' s facility unless escorted to the parent's/ guardian's vehicle by a staff member. If the parent or guardian of this student is not present before the next scheduled student arrives, that parent or guardian will have to enter the facility to retrieve their child, and must alert the instructor on duty of their presence and departure with the student. 8. Respecting Your Instructor and The Equipment At The Institute- We here at the Institute make a tremendous effort to offer you a facility unmatched in the quality of its' equipment and learning environment. The following list of guidelines illustrates behavior that is expected of everyone who enters our door, be they student, parent or any other guest. * You must wipe your feet before entering the facility. *Your coat must be hung on a hook in the studio or in the waiting room. *You must not lean on the walls. *Never touch the sound dampening angle foam on our walls in any way. *Sticks must be secured in a bag so as not to scratch our walls, equipment, or any cars in the driveway. *The drums must be used only in a manner appropriate to performance, and the shells should not be stricken with a stick or any other device. *Take great care in maintaining the condition of any equipment loaned to you by the Institute. This includes drums, stands, cases, NYSSMA material or other publications, or material of recorded media. Any damage done to the facility or to either the equipment or artwork therein will be charged to your tuition, and your studies here may be terminated at the discretion of your instructor. 9. Parking at the Institute. Students at our Westbury Facility must park on the street, leaving the driveway free for the homeowners to come and go as they need to. |
